Zoom has a number of great features, and one of those features is the option to control someone else’s computer with Zoom Remote Control. This can be beneficial in a number of ways but is huge when it comes to training someone remotely or helping them with computer software and support.
When you’re in person with someone, it’s easy to lean over their shoulder to look at their computer to help them solve an issue or teach them something new. It’s not that easy when you’re not in the same room as them. Talking someone through something remotely could be confusing – especially if you can’t see their computer screen.
However, with Zoom you can now take control of someone else’s computer with Zoom Remote Control.
Here’s how it works. First, the person must share their screen with you. They should hover over the bottom where it says share screen (if they are not the host then the host must give them access to this feature).
Once the person is sharing their screen, then whoever wants to take control should hover over the top of their screen and select “View Options.” They should then see a button that says “Request Remote Control.”
You should then be able to control their computer. And that’s how you take over someone’s computer with Zoom Remote Control.